Effective snagging and pre-handover checks
Overview
Duration
1 day of 6 learning hours
If e-learning only, the duration is to be at least 50% of this.
Purpose/scope
The purpose of this standard is to provide the delegate with the knowledge to support the following:
Scope:
- warranty pre-handover inspection process
- warranty pre-handover inspection preparation
- house building federation home buyers scheme
- identifying good practice
- common issues raised by homeowners
Occupational relevance
Training delivered against this standard would be relevant to the following occupational group(s):
- operative and craft
- supervision
- management and leadership
Delegates pre-requisites
There are no delegate pre-requisites as part of this standard, however a basic knowledge of building terminology would be beneficial.
Instruction/supervision
As a minimum, course trainers must be able to demonstrate that, in relation to this standard, they have:
- an award in education and training (or equivalent, as per requirements for approved training organisations)
- successfully completed training to this standard
- at least 2 years relevant industrial experience
- a verifiable CV
Delivery
Delivery may be in an on or off the job environment.
All materials and equipment must be of a suitable quality and quantity for delegates to achieve learning outcomes and must comply with relevant legislation.
The class size and delegate/trainer ratio must allow training to be delivered in a safe manner and enable delegates to achieve the learning outcomes.
The following delivery methods may be used in the delivery of this standard:
- classroom
- e-learning
- a blend of classroom and e-learning
- a blend of classroom and remote
This standard is considered to contain 51% or more theoretical learning.
This standard is considered to be set at a basic level.
Assessment
Methods of assessment considered appropriate for training delivered against this standard are:
For the successful completion of training, delegates must complete an end of course practical assessment or knowledge test that measures all learning outcomes and has a pass or fail criteria.
Where this training is assessed using multiple-choice questions, a minimum of 10 questions must be asked and delegates are required to achieve an overall pass mark of at least 75%.
Quality assurance
Assured
Quality assurance against this standard will require initial approval of the training organisation and their content mapped to the standard.
CITB will also conduct an approval intervention, either desk-based or centre visit, to ensure the training organisation can meet the requirements of the training standard.
Approved training organisations (ATOs) will be required to present information on records of training and assessment upon request to CITB for desk-based analysis. They will also be visited annually by the CITB quality assurance team.
Renewal
Renewal every 3 years
Classification
Mandatory Renewal
Buffer/grace period
3 months
Approval date
09/11/2021
Review cycle
On request or 3 years from approval date.
Learning outcomes to be refreshed
The delegate will be able to:
- describe the warranty pre-handover inspection process
- NHBC Standards Chapter 9.1
- NHBC Technical Standards | NHBC
- LABC Checklist for new build homes
- Warranty Inspection Checklists (labcwarranty.co.uk)
- Building Regulations Part M
- Access to and use of buildings: Approved Document M - GOV.UK (www.gov.uk)
- prepare for the warranty pre-handover inspection
- LABC Checklist for new build homes
- Warranty Inspection Checklists (labcwarranty.co.uk)
- NHBC new home checklist
- view-the-new-home-checklist.pdf (nhbc.co.uk)
- describe the house building federation home buyers scheme
- Consumer Code
- Home - Consumer Code
- New Homes Quality Board
- Home - New Homes Quality Board (NHQB)
- Home Builders Federation
- HBF
- Warranty providers guidance
- Brand New Homes - Advice When Buying A New Home (brand-newhomes.co.uk)
- identify good practice
- LABC Checklist for new build homes
- Warranty Inspection Checklists (labcwarranty.co.uk)
- NHBC Standards Chapter 9.1
- NHBC Technical Standards | NHBC
- identify common issues raised by homeowners
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