Home build site management
Overview
Standard details
CITB has developed this standard in discussion with industry
Duration
1 day of 6 learning hours
If e-learning only, the duration is to be at least 50% of this.
Purpose/scope
The purpose of this standard is to provide the delegate with the knowledge to support the following:
Scope:
- handover process
- roles and responsibilities
- motivation and management of teams and individuals
- customer service
- assertiveness
- chairing meetings
- legal responsibilities
- conflict resolutions
Occupational relevance
Training delivered against this standard would be relevant to the following occupational group(s):
- operative and craft
- supervision
- management and leadership
Delegates pre-requisites
There are no delegate pre-requisites as part of this standard, however candidates should have a minimum of 3 months experience working within the home building sector and have a basic knowledge of building terminology and techniques.
Instruction/supervision
As a minimum, course trainers must be able to demonstrate that, in relation to this standard, they have:
- an award in education and training (or equivalent, as per requirements for approved training organisations)
- successfully completed training to this standard
- at least 2 years relevant industrial experience
- a verifiable CV
Delivery
Delivery may be in an on or off the job environment.
All materials and equipment must be of a suitable quality and quantity for delegates to achieve learning outcomes and must comply with relevant legislation.
The class size and delegate/trainer ratio must allow training to be delivered in a safe manner and enable delegates to achieve the learning outcomes.
The following delivery methods may be used in the delivery of this standard:
- classroom
- e-learning
- a blend of classroom and e-learning
- a blend of classroom and remote
This standard is considered to contain 51% or more theoretical learning.
This standard is considered to be set at a basic level.
Assessment
Methods of assessment considered appropriate for training delivered against this standard are:
For the successful completion of training, delegates must complete an end of course practical assessment or knowledge test that measures all learning outcomes and has a pass or fail criteria.
Where this training is assessed using multiple-choice questions, a minimum of 10 questions must be asked and delegates are required to achieve an overall pass mark of at least 75%.
Quality assurance
Quality assurance against this standard will require initial approval of the training organisation and their content mapped to the standard.
CITB will also conduct an approval intervention, either desk-based or centre visit, to ensure the training organisation can meet the requirements of the Training Standard.
Approved training organisations (ATOs) will be required to present information on records of training and assessment upon request to CITB for desk-based analysis. They will also be visited annually by the CITB quality assurance team.
Renewal/refresher
Non-mandatory refresher every 3 years
Classification
Lifetime
(Please note standards using this classification will only be grant aided once per delegate)
Buffer/grace period
3 months
Approval date
09/11/2021
Review cycle
On request or 3 years from approval date.
Learning outcomes
The delegate will be able to:
- Describe the handover process
- LABC Checklist for new build homes
- Warranty Inspection Checklists (labcwarranty.co.uk)
- Warranty providers guidance
- Brand New Homes - Advice When Buying A New Home (brand-newhomes.co.uk)
- Identify roles and responsibilities on a home build site
- Health & safety responsibilities
- Health and Safety at Work etc Act 1974 – legislation explained (hse.gov.uk)
- Control of Substance Hazardous to Health (COSHH)
- Control of Substances Hazardous to Health (COSHH) - COSHH (hse.gov.uk)
- Manage teams and individuals involved in home build and handover process
- LABC Checklist for new build homes
- Warranty Inspection Checklists (labcwarranty.co.uk)
- Deliver customer service following company procedures
- New Homes Quality Board
- Home - New Homes Quality Board (NHQB)
Additional information about this standard
- Consumer Code: Home - Consumer Code
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