Delivery of site operations and logistics
Overview
Duration
14 guided learning hours
Purpose/scope
The purpose of this standard is to enable the delegate to develop knowledge and understanding of planning and putting team members to work on site to improve quality and team performance as required by a practising or potential site supervisor.
Scope:
- planning work on site
- putting team members to work
- improving the performance of a team in delivering to plan
- the importance of quality management within the workplace
Occupational relevance
Training delivered against this standard would be relevant to the following occupational groups: supervision, management and leadership.
Delegates pre-requisites
There are no delegate pre-requisites as part of this standard.
Instruction/ supervision
As a minimum, course trainers must be able to demonstrate that, in relation to this standard, they have:
- an award in education and training (or equivalent, as per requirements for approved training organisations)
- successfully completed training to this standard (within the last 3 years)
- at least 3 years relevant industrial experience
- a verifiable CV
- knowledge of ILM VRQ learning and assessment processes (desirable)
Delivery
Delivery may be in an on or off the job environment.
All materials and equipment must be of a suitable quality and quantity for delegates to achieve learning outcomes and must comply with relevant legislation.
The class size and delegate/trainer ratio must allow training to be delivered in a safe manner and enable delegates to achieve the learning outcomes. Number of delegates not to exceed 20 per trainer.
The following delivery methods may be used in the delivery of this standard: face to face; virtual.
This standard is considered to contain 51% or more theoretical learning.
This standard is considered to be set at an intermediate level.
Assessment
For the successful completion of training, delegates must complete an end of course assessment that measures all learning outcomes and meets the pass criteria for each.
The method of formal assessment considered appropriate for training delivered against this standard is by a paper of 21 questions based on one question per assessment criteria point within the learning outcomes with a bank of 2 sets of question papers. Delegates must achieve 75% correct answers to pass. For the avoidance of doubt there must be model answers for consistency.
Quality assurance
Assured
Quality assurance against this standard will require initial approval of the training organisation and their content mapped to the standard.
CITB will also conduct an approval intervention, either desk-based or centre visit, to ensure the training organisation can meet the requirements of the training standard.
Approved training organisations (ATOs) will be required to present information on records of training and assessment upon request to CITB for desk-based analysis. They will also be visited annually by the CITB quality assurance team.
Renewal
There are no mandatory renewal or recommended refresher requirements for this standard.
Classification
Lifetime (Please note standards using this classification will only be grant aided once per delegate)
Approval date
May 2022
Review cycle
On request or 5 years from approval date.
Learning outcomes
The delegate will be able to:
- plan work on site.
- Assessment of this learning outcome must cover the delegates ability to:
- describe organisational targets relevant to the team precisely and with a detailed and relevant context
- explain the practices involved in setting SMART objectives for the team to achieve targets
- describe a technique to plan to achieve the objectives
- explain the practices involved in how to monitor and control a planned activity
- explain why the supply chain is important in delivering results and meeting customer requirements
- describe two or more environmental issues which impact upon the planning of site operations and logistics
- describe what action the supervisor can take to enable the organisation to fulfil its environmental responsibilities
- Assessment of this learning outcome must cover the delegates ability to:
- plan team members work activities.
- Assessment of this learning outcome must cover the delegates ability to:
- describe resources required to complete a planned activity within a detailed and relevant context
- explain the practices of how to allocate work to team members
- describe how individual performance can be improved through a clear allocation of responsibilities
- explain how to assess and support individual and team performance in achieving objectives
- Assessment of this learning outcome must cover the delegates ability to:
- describe how to improve the performance of a team in delivering to plan.
- Assessment of this learning outcome must cover the delegates ability to:
- describe a possible cause of variance from a planned activity within a detailed and relevant context
- explain actions to overcome causes of variance within a detailed and relevant context
- describe the principal features of what poor performance looks like to describe and rectify poor performance
- explain how to involve team members in identifying ways to improve performance to meet objectives
- Assessment of this learning outcome must cover the delegates ability to:
- explain the importance of quality management within the workplace.
- Assessment of this learning outcome must cover the delegates ability to:
- explain why quality is important to internal and external customers
- describe the quality system used on site
- explain how a supervisor will locate and interpret the appropriate quality specifications
- explain how quality is monitored, documented and recorded on site
- explain how method statements operate to show the importance of method statements in achieving the required quality standards
- explain how the supervisor can take practical and positive steps to improve quality on site
- Assessment of this learning outcome must cover the delegates ability to:
Additional information about this standard
This training standard is derived from the ILM Level 3 in Leadership and Management Practice for the Construction and Built Environment Sector, unit 8626-301 Delivery of Site Operations and Logistics.
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