Developing yourself as a team leader

Duration

6 guided learning hours

Purpose/scope

The purpose of this standard is to enable the delegate to develop knowledge and understanding of the role and responsibilities of a team leader and be able to improve personal performance

Scope:

• roles and responsibilities of the team leader
• seeking feedback on workplace performance to identify strengths, weaknesses and areas for improvement

Occupational relevance

Training delivered against this standard would be relevant to the following occupational groups: supervision, management and leadership.

Delegates pre-requisites

There are no delegate pre-requisites as part of this standard.

Instruction/ supervision

As a minimum, course trainers must be able to demonstrate that, in relation to this standard, they have:

• an award in education and training (or equivalent, as per requirements for approved training organisations)
• successfully completed training to this standard (within the last 3 years)
• at least 3 years relevant industrial experience
• a verifiable CV
• knowledge of ILM VRQ learning and assessment processes (desirable)

Delivery

Delivery may be in an on or off the job environment.

All materials and equipment must be of a suitable quality and quantity for delegates to achieve learning outcomes and must comply with relevant legislation.

The class size and delegate/trainer ratio must allow training to be delivered in a safe manner and enable delegates to achieve the learning outcomes. Number of delegates not to exceed 20 per trainer.

The following delivery methods may be used in the delivery of this standard: face to face; virtual.

This standard is considered to contain 51% or more theoretical learning.

This standard is considered to be set at an intermediate level.

Assessment

For the successful completion of training, delegates must complete an end of course assessment that measures all learning outcomes and meets the pass criteria for each.

The method of formal assessment considered appropriate for training delivered against this standard is by a combination of a question paper and a professional discussion.

The question paper should consist of 4 questions based on one question per assessment criteria point within the first learning outcome with a bank of 2 sets of question papers. Delegates must achieve 75% correct answers to pass. For the avoidance of doubt there must be model answers for consistency.

The second learning outcome should be assessed by a scenario based practical exercise followed by a professional discussion where the delegate must demonstrate competence of all assessment criteria points.

Quality assurance

Assured

Quality assurance against this standard will require initial approval of the training organisation and their content mapped to the standard.

CITB will also conduct an approval intervention, either desk-based or centre visit, to ensure the training organisation can meet the requirements of the training standard.

Approved training organisations (ATOs) will be required to present information on records of training and assessment upon request to CITB for desk-based analysis. They will also be visited annually by the CITB quality assurance team.

Renewal

There are no mandatory renewal or recommended refresher requirements for this standard.

Classification

Lifetime (Please note standards using this classification will only be grant aided once per delegate)

Approval date

May 2022

Review cycle

On request or 5 years from approval date.

Learning outcomes

The delegate will be able to:

• describe the role and responsibilities of the team leader.
  • Assessment of this learning outcome must cover the delegates ability to:
    • describe the role of the team leader, including details on responsibilities, accountabilities and interactions with team members, peers and managers
    • describe the responsibilities of the team leader within the team, with a focus on how responsibilities are met
    • explain the limits of the team leader’s authority and their accountability with an explanation of what, when and how matters would need to be referred to a higher authority
    • describe an example situation where they would need to refer to someone with senior authority, explaining why this is beyond the responsibility of a team leader and would therefore need to be referred to a senior authority
      
      
• seek feedback on their workplace performance to identify strengths, weaknesses and areas for improvement.
  • Assessment of this learning outcome must be via a scenario based practical exercise followed by a professional discussion which covers the delegates ability to:
    • gather comprehensive feedback on own performance from a variety of different sources
      • gathered feedback is specific and fully evidenced
      • comprehensive and/or detailed feedback on own performance is gathered
      • feedback is gathered from many sources and/or a wide variety of sources
  • interpret the feedback and list areas for improvement with clear links back to the feedback
    • A full, detailed interpretation of the gathered feedback is conducted
    • There is an explicit link between the feedback and the identification of the areas for improvement, providing a clear reason for the latter
    • The areas for improvement are comprehensive and/or detailed and their potential for development is described
  • prepare an action plan to address weaknesses and improve performance
    • There is an explicit linkage between the previous interpretation of feedback and the resulting action plan to address the identified weaknesses, providing a clear reason for the latter
    • The prepared action plan is comprehensive and detailed, complete with objectives, time scale, etc and additionally shows awareness of resource issues and review
    • The action plan addresses the weaknesses in a way that has the potential for a significant improvement in performance

Additional information about this standard

This training standard is derived from the ILM Level 3 in Leadership and Management Practice for the Construction and Built Environment Sector, unit 8626-200 Developing yourself as a team leader.